Thinking about investing with Capital Gold Group? You might be wondering whether it’s a dependable partner. The brand is well known in the precious metals industry, yet opinions are mixed, so it’s important to weigh both strengths and shortcomings first.
With more than two decades in the field, I’ve taken a close, balanced look at the pros and cons of Capital Gold Group (CGG) in this detailed review. Read on to see whether CGG stacks up as a reliable investment option.
What is Capital Gold Group?
Capital Gold Group is a dealer that buys and sells physical gold and other precious metals. Founded by Jonathan Rose in 2000, the company moved online in 2003 and, for years, accumulated a steady stream of positive client feedback.
However, despite the many favourable comments, reports indicate the company filed for bankruptcy in 2019. In researching this, I found negative reviews describing difficulties customers faced in protecting their investments.
In addition, their website no longer appears to be operational. Some reviewers claim the site moved from www.capitalgoldgroup.com to www.goldira.com. Yet I could not find any explicit reference to Capital Gold Group on the latter, so it’s hard to verify whether CGG simply rebranded as Gold IRA.
Despite the patchy online presence, I was able to find contact details and an address on the company’s Facebook page.
- Address: 21700 Oxnard St, Ste 600, Woodland Hills, CA, United States, California
- Email: [email protected]
- Phone: +1 800-510-9594
The Best Gold IRA Companies in 2025
Before we dive in, I’ve reviewed dozens of precious metal IRA providers over the past two decades and compiled my top 5 gold IRA companies in 2025. I recommend reading this guide before proceeding with any IRA transfer.
My #1 pick is Augusta Precious Metals, which holds an A+ rating with the Better Business Bureau, hundreds of five‑star reviews, and lifetime account support. Read my Augusta Precious Metals review or visit the official Augusta website to learn more.
What Does Capital Gold Group Offer?
Based on customer comments and publicly available reviews, here’s what CGG’s products and services look like today:
Precious Metals
Capital Gold Group helps investors add gold, silver, and platinum and palladium bars and coins to a portfolio. You can speak with a specialist to learn about available products and open an account. From my research, the company has offered the following categories:
- Bullion Bars
- Bullion Coins
- Numismatic Coins
- Investment/Retirement Vehicles
IRA Accounts
Investors can set up a gold IRA through Capital Gold Group, with accounts administered by an external custodian. Using a third‑party custodian can offer independent oversight, but it typically adds extra administrative fees.
Because CGG no longer operates an active website, some sources suggest that Gold IRA, a division of Midas Gold Group, handles IRA transactions for CGG clients. I couldn’t verify this link, so treat it cautiously. If you proceed with an IRA, you may be routed to Gold IRA. Transferring an IRA from another provider to Capital Gold Group has been reported to take around 21 days.
Below are the types of charges you may encounter when opening an IRA with the company:
- Fees for Initial Setup
- Annual Administrative Fees
- Storage Fees on an Annual Basis
- Purchase Requirement
- Preferential Depository
Again, it isn’t clear whether CGG merely changed its name to Gold IRA, as public details conflict and several online assessments indicate the company might be defunct. For that reason, I suggest steering clear of Capital Gold Group and exploring more reliable alternatives in the precious metals industry.
Fees
Although some claim Capital Gold Group rebranded as Gold IRA, that website does not publish product prices or a clear fee schedule. You’ll need to contact the team directly for current figures.
IRA fees also vary based on which custodian manages your account.
Ratings on Consumer Review Sites
Capital Gold Group no longer appears on the Better Business Bureau, a widely trusted review platform. On Trustpilot, historical feedback shows an average of about 3.2 out of 5 stars.
Following the 2019 bankruptcy, the page shows multiple one‑star reviews from that period. One 2019 post alleges the customer was unable to liquidate assets and was not repaid after the company repossessed the metals and declared bankruptcy. Prior to 2019, sentiment was largely positive.
These mixed and outdated reviews leave the company’s current reliability uncertain. I recommend reading my overview of the best precious metals companies instead of using Capital Gold Group.
Pros and Cons
Pros
- Offers a broad range of precious metals investment options
Cons
- Multiple complaints and negative testimonials
- Limited transparency on pricing and fees
- Unclear website and contact details for the business
Conclusion
Capital Gold Group earned a strong reputation and many favourable reviews before its bankruptcy in 2019. Despite that history, the bankruptcy raises doubts about whether the company is still reliable—or even operating—today.
After thorough research and drawing on extensive industry experience, I recommend considering stronger alternatives such as Goldco or Augusta Precious Metals. You can also review my guide to the best precious metals companies in the US.