Back in the ’80s and ’90s, leaving cash in a savings account and letting it grow felt sensible. These days, it’s a different story. In many cases, bank interest lags well behind inflation, which means your savings can actually go backwards in real terms.
That’s why more people are turning to gold to help preserve purchasing power. Gold carries no counterparty risk. So even if a bank were to collapse, holders of allocated precious metals can be confident their underlying value isn’t dependent on a financial institution’s solvency.
But how do you invest in precious metals safely? And who should you partner with? One name that comes up frequently is Goldmoney. Is it a trustworthy choice? Let’s take a closer look.

Drawing on years of investing in bullion and my hands-on experience with Goldmoney, I’ll walk you through the platform’s key features, strengths, and drawbacks.
Let’s dive in.
Goldmoney.com: A Quick Overview

Founded in 2001, Goldmoney is listed on the TSX and focuses on independently audited, physically allocated precious metals. As a public company, it combines third‑party audits by KPMG LLP (one of the Big Four) with proprietary daily settlement technology to reconcile client cash and metal balances.
The business is upfront about metal quality. Gold and silver bars meet London Good Delivery standards (LBMA), while platinum and palladium adhere to the London Platinum and Palladium Market (LPPM) specifications.
Each bar carries identifying marks, including:
- Year of production
- Fineness
- Refiner’s assay stamp
- Serial number
Goldmoney sources inventory from reputable global refiners such as:
- Johnson Matthey Limited
- Valcambi
- Metalor Technologies SA
- Argor‑Heraeus SA
- Valcambi
- Metalor Technologies SA
- Argor‑Heraeus SA
These factors help underpin trust. That said, there are some downsides worth noting, which I’ll cover shortly.
The Best Gold IRA Companies in 2025
Before getting into the details of this review, I’ve assessed dozens of precious metals IRA providers over the past two decades and compiled my top 5 gold IRA companies for 2025. It’s worth reading this guide before starting any IRA rollover.
My #1 pick is Augusta Precious Metals thanks to its A+ Better Business Bureau rating, hundreds of 5‑star reviews, and lifetime support. Read my Augusta Precious Metals review or visit the official Augusta site to learn more.
What Makes Goldmoney.com Stand Out?
Here are the features that stood out to me as an investor:
Precious Metals Trading

Unlike many bullion dealers that focus solely on shipping coins and bars, Goldmoney enables you to buy metals as digital units within your holding. They’re still fully backed by specific, allocated bars, but you can view, value, and trade them online without moving physical metal each time.
When you want delivery, the backing metal can be dispatched from one of Goldmoney’s 13 vault locations. In the meantime, you can monitor prices and execute trades directly from your account. Available products include:
- Gold coins and bars
- Silver coins and bars
- Platinum coins and bars
- Palladium coins and bars
Ease of Use
I found the sign‑up and first purchase process quick and straightforward. Opening an account, funding it, and buying gold was simple, and the platform’s how‑to videos are handy if you get stuck.
Asset Storage
Client metals are stored in secure, fully insured vaults. You can choose among 13 vaults across six countries, based on preference or proximity:
- Canada
- Switzerland
- Hong Kong
- Singapore
- United States
- United Kingdom
Vaults are operated by well‑known providers, including:
- Loomis International (Nasdaq OMX: LOOM)
- Rhenus Logistics
- The Royal Canadian Mint
- Brink’s (NYSE: BCO)
Insurance is maintained to match the value of assets held on your behalf. If a covered event results in loss or damage while in custody, the insurer should make you whole.
Online Security Measures
Goldmoney protects account data with military‑grade encryption (AES‑256 and RSA‑4096). You can also link your mobile to confirm bar delivery requests, transfers, and withdrawals before a transaction is finalised.
For extra protection, you can lock your linked bank details, blocking new payees from being added. Even if someone accessed your account, they couldn’t redirect funds to an unfamiliar account.
How to Invest in Precious Metals with Goldmoney.com
Opening an account and making a first purchase took me four simple steps. Here’s how it works:
Step 1: Open an Account
Provide the following details to create your account:
- Full name
- Date of birth
- Password
- Birthplace
- Nationality
- Current country of residence
- Contact number
Tick to confirm you’ve read the client agreement to proceed.

Step 2: Verify Your Details
After activation, verify your identity to unlock the platform’s full functionality.
I was asked to upload a government‑issued ID and a bank statement as proof of address.
If you’d rather not provide a bank statement, a recent utility bill can work as an alternative.
Step 3: Fund Your Account
Confirm your source of funds (e.g., salary, gift, pension, or business profits). Supplying accurate information helps avoid approval delays. Once confirmed, add money to your account.
From your Account Dashboard, select “Add Funds” and choose a method:
- Credit card payment
- Bank wire transfers
- WeChat Pay
- Cryptocurrency payment
- PayPal transfers
- Transferwise or Xoom transfers
- Alipay payments
Note: For bank wires, supported funding currencies are USD, EUR, CAD, GBP, JPY, NZD, AUD, HKD, and CHF.
Step 4: Make Your Investment
Go to “Precious Metals” > “Buy Metals”, choose your metal, currency, and amount, then select your preferred vault location for storage.
After the purchase, your holding will appear in your account. You can keep it long‑term or trade with other users. Allow 24–48 business hours for each buy or sell order to fully settle.
Goldmoney.com Fees

Goldmoney is transparent about costs, which I appreciate. However, fees can be higher than some competitors.
Key charges include:
- Trading (buy/sell) fee: 0.5%
- Metal swap or vault relocation fee: 0.75%
- Storage fee: Minimum US$10 on any account with metal holdings. Actual rate depends on the metal:
- Gold: 0.01% – 0.018%
- Silver: 0.033% – 0.041%
- Palladium: 0.065% – 0.082%
- Platinum: 0.03% – 0.049%
- Withdrawal fee: Deducted from your currency balance before transfer. The amount varies by account type, currency, and value, and is disclosed before each withdrawal.
If you want physical delivery, an additional redemption and delivery fee applies, quoted at the time of request. Note you’ll need at least 1 kg of gold or 1,000 oz of silver to take delivery.
Goldmoney.com Ratings on Consumer Sites
| Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
| Better Business Bureau (BBB) | A+ | 2 | 0 |
| TrustPilot | 2.2/5 | 1,925 | 496 reviews that are below 4-star |
Pros and Cons
Pros
- User‑friendly website and platform
- Flexible funding options, including PayPal and crypto
- Helpful support articles that cover common investor questions
- Clear, transparent pricing disclosure
Cons
- No live chat support
- Fees can be higher than some rivals
Final Verdict
Goldmoney is a legitimate platform with strong custody practices, robust security, and quality assurances on metal supply. However, limited support channels, comparatively higher fees, and a mix of consumer reviews mean it won’t suit everyone.
Weigh the pros and cons against your objectives, then decide if it aligns with your strategy. If you’re weighing alternatives, check my guide to the top precious metals companies in 2025.




